Refund policy

Return Policy

Thank you for your purchase and supporting our small women owned business. We hope you are happy with your items. However, if you are not completely satisfied with your purchase, you can return it to us for a full refund. Please see below for more information on our return policy.

Returns

All returns must be postmarked within fifteen (15) days of the receipt of the return label from Faux Posh. All returned items must be in new and unused condition with original tags and labels attached. Boxed items can be opened, but all packaging must be included.

Return Process

To return an item, please email fauxposhboutique@gmail.com with REFUND and your order number in the subject line. You must email us within fifteen (15) days of receiving the merchandise letting us know that you want to return an item or items and we will prepare a return label for you at no charge to you.

Refunds

After we receive your returned item and inspect its condition, we will process your refund or exchange. Refunds will be sent to your original method of payment. Please allow at least fifteen (15) days from our receipt of your item to process your return. Refunds might take 1-2 billing cycles to post to your credit card statement, depending on your bank. We will notify you by email when your return has been processed.

Restrictions

Undergarments and items marked final sale cannot be returned.

Questions

Questions or concerns about our return policy? Please contact us at fauxposhboutique@gmail.com with REFUND and your order number in the subject line.